Why am I burned out even though I am good at my job?
You are burned out because being good at your job gets you more job. Catie Campbell, an executive coach, says the most reliable people burn out first. You answer every email and solve every problem, so reliable becomes who you are, and nothing rewards you for stopping. Advice to sleep and eat better does not touch that.
Reliable turns into the expectation
Catie lays the pattern out in steps. You answer every email, so you become the reliable one. You solve every problem, so you become the go-to person. You stay late, so late becomes the expectation. You say yes to everything, so nobody expects less from you. Then you get promoted, so you keep going.
The system keeps rewarding you, right up until your body says no. Catie says the most reliable people burn out first. They care so much that they ignore the warning signs.
You are paid for the pattern
Most of us are paid to solve problems. Work moves fast, so there is always another one. You solve it quickly, you get praised, and you get the bonus or the promotion. The reward for hard work, Catie says, is more hard work.
So when people tell her they have been burned out for years and nothing changes, her answer is blunt. You are being rewarded for not changing anything. Nothing changes if nothing changes.
Why sleep and eat well misses it
Catie calls the advice to eat well, sleep well and move well tone deaf for someone who is burned out. She compares it to telling a new parent to sleep when the baby sleeps.
The issue is not missing rest habits. It is identity. Catie says being dependable is not a character flaw. The cost comes when you become the person everyone expects to absorb the consequences, and putting it down feels risky because being needed feels like proof that you matter.
What happens when you are gone
Catie asks leaders a simple question. What if I threw your phone in the ocean, and nobody could reach you? She says nine times out of ten they squirm in their seat. To her, that squirm shows the system is not the only cause. They are getting something from being on: feeling needed, wanted and depended on.
She has also coached clients who were out for weeks without warning, after a partner's illness or a car accident. In every case the business did not collapse. The teams kept running and customers still got served. So when someone says they are the only person who can do it, Catie asks, are you sure about that?
Find the source
Catie says burnout has different sources. For some people the volume of work is simply too high, and the fix is to stop taking on more than they can finish. For some, it is the belief that they must be on all the time, and the fix is boundaries around when they are on and off. For others, it is a need to feel wanted, which friends, family or volunteering can also meet.
FAQ
Is burnout just working too much?
Sometimes the volume of work is simply too high, and then the fix is to stop taking on more than you can finish. For others, Catie says, the cause is a belief that you must always be on or a need to feel wanted.
Do I need to quit my job to fix burnout?
Not necessarily. Catie says most burnout is self-inflicted, which means you may not need to leave your company, you may need to change how you work.
Why can burnout hide in high performers?
From the outside, a high performer still looks fine, competent and dependable, and still delivers. Catie says burnout does not always announce itself with a breakdown, and sometimes it hides behind performance.
Catie Campbell is an executive coach, emotional intelligence expert and keynote speaker who has helped 30,000+ leaders.